FitBit: Bringing The Prius Effect to Personal Fitness

In September 2008, TechCrunch held its second annual TechCrunch50 event.  The multi-day conference brings together early-stage startups to give demos of their products in front of a panel of tech investors and consultants.  As I browsed through TechCrunch’s coverage of the event, one demo caught my eye in particular: the FitBit.  I put the $99 device on my Christmas 2008 wish list, but production and shipment was delayed by almost a year and a half because of design issues.  I just received my unit last month.

FitBit was a rare TechCrunch 50 demo in that it actually conceived a product made out  bits and atoms.  The company produces an extremely compact device called the FitBit Tracker.  About the length of a match and the thickness of a pack of gum, the Tracker is little more than an accelerometer coupled with a Bluetooth antenna, a bit of memory, and an LED display.  In other words, it’s a tricked out, wi-fi enabled pedometer.

But the value of FitBit lies not so much in the gadget itself as as in the data mining it enables.  The driving concept is unofficially called “the Prius effect,” the idea that people will behave differently (better, hopefully) when they have more granular visibility into their behavior.  For the Prius, it’s the in-dash monitor that shows how much gas is being saved by the hybrid system.  For Google Powermeter, it’s the hour-by-hour online graph of home power consumption.  When you can track your pace and realize the stakes, the competition you hold with yourself to become better grows fiercer.

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“It’s Always Been My Dream to Own a Joyless Moneypit”

As Ezra Klein neatly summarizes in his link to this story (an old link, but worth revisiting), “Opening a coffee shop is really hard.”  And yet, be honest: some part of you has imagined doing it.

I’m intrigued by the types of businesses that are so romantically attractive to would-be entrepreneurs (yours truly), midlife crisis corporate types, and ambitious retirees…despite being nearly impossible to launch successfully.  From the Slate story Ezra references about a nice couple who decided to chase their dream and open a coffee shop:

The dream of running a small cafe has nothing to do with the excitement of entrepreneurship or the joys of being one’s own boss—none of us would ever consider opening a Laundromat or a stationery store, and even the most delusional can see that an independent bookshop is a bad idea these days. The small cafe connects to the fantasy of throwing a perpetual dinner party, and it cuts deeper—all the way to Barbie tea sets—than any other capitalist urge. To a couple in the throes of the cafe dream, money is almost an afterthought. Which is good, because they’re going to lose a lot of it.

[...] Guess what, dear dreamers? The psychological gap between working in a cafe because it’s fun and romantic and doing the exact same thing because you have to is enormous. Within weeks, [my wife] and I—previously ensconced in an enviably stress-free marriage—were at each other’s throats. [...] Two highly educated professionals with artistic aspirations have just put themselves—or, as we saw it, each other—on $8-per-hour jobs slinging coffee.

The restaurant business can be worse.  Here’s one industry veteran’s warning to day-dreamers:

I had somebody approach me who had a very good job with a major company and an MBA from a prestigious university [and wanted to open a restaurant]. I looked at him and asked, “Is your career in danger?” He said, “No, but I’ve always loved food. I love to cook. I love to have parties.” I told him to invite 20 friends over, throw a great dinner party, and then take a stack of $100 bills and burn them one by one. It will be fun—and cheaper than opening a restaurant.

It’s easy to confuse the types of establishments we like to frequent with the types of enterprises we’d like to run.  Coffee shops embody a tremendous mythology based on the notion that since it’s so relaxing and fun to be a coffee shop patron it must similarly be painless and joyous to create that space for others.  Unfortunately, customers people can be unreasonable, stingy, fickle, and downright unpleasant when they’re low on caffeine or faced with a slightly-stale scone.

Almost any business can seem more glamorous and, frankly, easy to manage from the outside.  The trick is understanding enough about the good, the bad, and the ugly reality before jumping into a new industry or setting out on your own…while maintaining enough of that naivete and idealism to succeed, even in impossibly difficult endeavors.  No one dreams of owning a joyless moneypit that serves coffee or Italian food.  But the great coffee shops and Italian eateries are run by people who knew the risks and decided to give it a shot anyway.

Image of a presumably very happy and well-run coffee shop used under a Creative Commons license courtesy of Flickr user pellesten.

Keeping It All In Perspective

One of my favorite people that I follow on Twitter is Genevieve Spencer.  Her tweets are extremely brief, and she writes pretty much exclusively about her day to day life.  Sometimes she just comments on the weather (“Snowed a little bit today”), other times she talks about school (“Played “I Spy” at school to-day. Teacher was late. I was the first one there.).  She never comments on current events or responds to other people’s tweets.

That’s because she’s dead.

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Ideas About Ideas

The New York Times recently issued the ninth edition of its annual Ideas feature for its magazine.  I’ve read through most of the entries and found several really fascinating; others were also interesting but neglected to surface other important angles.  I thought I’d use this space to highlight both, seeing as Tropophilia is all about ideas that may bring about change in our world.

The Advertisement That Watches YouI’ll leave the details of this particular implementation to the article, but the essence of the technology is a billboard with a built-in camera that, through facial recognition technology, can tell when anyone within a certain radius of the advertisement is looking at it.  This one, interestingly, changes to its main message when people are not looking.  You can imagine, however, how this technology might develop over time: electronic ads could be powered off until it new there were passersby actually looking at the space.  Facial recognition could also be used to power an impressions-based ads payment system, much like exists on the web: advertisers would only have to pay per “view” or elapsed “eyeball time” on the ad.  Of course, such commercial use of facial recognition technology also raises enormous privacy concerns (How long are camera images kept?  Would the technology eventually be used to identify people and serve ads based on their personal interests, or  even the clothes they were wearing or the book they are reading at that moment?).  It will be interesting to see how this area grows, if at all.

Bicycle HighwaysI thought this was a cool idea, but I’m not sure I see it gaining widespread adoption outside of cities that have significant numbers of bike commuters.  What I think is really clever is the possibilities raised with GPS and RFID technology that would allow for bikers to create on-the-fly pelotons, which in turn would be able to gain privileges for traffic lights and such: a mix between EZPass and carpool lanes.  Throw in a custom social network for the city so you could plan your departures in order to meet up with a regular riding group, and this could be really great for those cities with big biking cultures.

The Counterfeit SelfI think this research has implications for the Web.  There has long been a debate about authentication online: when writing a blog, posting comments, or joining a social network, is it “better” for users to have the ability to remain anonymous or pseudonymous, or should they be encouraged or required to use their real identity (obfuscated to whatever degree they prefer).  Many argue that encouraging or requiring authentication would, for example, solve the problem evidence by the (often hateful and troll-like) comments of any given YouTube video.  Opponents summon the right to free dom of speech as a defense of anonymous use of the web.  Some governments, like South Korea, actually require what is referred to as “real name verification” for websites in their jurisdiction that surpass a certain threshold of users; users are required to authenticate against a national registry before they can interact with the site.  Considering the idea of how behavior is influenced by fake identity could offer a fresh perspective in this debate.

Good Enough is the New GreatOne aspect that this idea doesn’t cover (and I can’t remember anymore if the Wired article does or not) is information.  Just as consumers are turning to cheap cameras, low-fi music files, and YouTube videos, they are also turning to Twitter for their information fixes.  Many argue that in moving from mainstream to social media as our main source of information, we make a similar sacrifice of quality for convenience.  I think that may be true in the short-term, but I’m hopeful that just like companies are starting to fit better and better sensors into those tiny Flip cameras, so will Twitter eventually recapture some of the fidelity of the “news” that it carries.

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Reconsidering Personal Branding as a Concept and a Practice

A thought on personal branding from my friend Luis Sandoval, from his latest newsletter:

Ski Slope

All of us have a level of personal value that in today’s connected community driven conversations, we can establish very quickly. This personal value relies heavily on the skills you hold and in how you use them. With access to social networks, online media outlets, and the ability to expand your network, personal branding can catapult you and the knowledge you have to new heights.

This strikes a chord with me, as I’m typically skeptical of “personal branding” as a discipline.  It always feels inherently phony; as something you do to hide anything that doesn’t fit in whatever box you’re carefully crafting for yourself.   But lately I’m giving in a bit to the personal branding evangelists, mainly because I’m gaining more and more confidence that who I am personally and professionally will, on balance, lead to more opportunities than disappointments if it is reflected online.

Part of what always bothered me about personal branding was a sense that you needed to be “on message” at all times. I first experienced social media in a purely social way as a college student on Facebook.  The evolution of social media into a tool for business, politics, and activism still hasn’t changed my prevailing view that certain social networks can and should remain social in nature.  Any friend of mine who seems “on message” on Facebook actually strikes me as being “incredibly dull.”  Thus, any attempt at message discipline on my part results in a bit of self-loathing: I worry that I’m becoming “one of those people” who seem unable to let their guard down long enough to genuinely converse with people online or publish an honest, unfiltered reaction to news or life events.

All of the personal branding experts (and blogging experts, for that matter) will tell you to pick a single topic and stick to it.  The word from social media “pros” is to develop expertise and build your reputation.  I’m interested in many different things, and I go through phases of intense interest in very random industries, issues, concepts, and hobbies.  I liken my consumption of online content to a continuation of the liberal arts education I so enjoyed.  As a result I have trouble focusing with any consistency on one topic, one angle, or one message.  Nowhere is this more apparent than, well, right here: the theme of this blog is “change.”  And to think, Jarred and I worried that would be too limiting.

But now I’ve come to view my own brand—and, by extension, the concept of personal branding—to be inclusive of both my authentic self (versus a caricature crafted for the internet) and of my varied, ever evolving interests.

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