Archive for the 'Business' Category

Habitual Thinking

I read an interesting article in The New York Times (our favorite source) about habits and their influence on human creativity and innovation. Janet Rae-Dupree writes that

brain researchers have discovered that when we consciously develop new habits, we create parallel synaptic paths, and even entirely new brain cells, that can jump our trains of thought onto new, innovative tracks. Rather than dismissing ourselves as unchangeable creatures of habit, we can instead direct our own change by consciously developing new habits. In fact, the more new things we try — the more we step outside our comfort zone — the more inherently creative we become, both in the workplace and in our personal lives.

Rae-Dupree goes on to note that, in addition to today’s much emphasized powers of analysis and procedure, we’re born with equally strong innovative and collaborative problem-solving capabilities. Those two approaches, however, are known to go under biological and cultural attack throughout our younger years. Biologically, at puberty the brain often “throws out” innovation and collaboration because they go underutilized and are deemed less cognitively “valuable.” Culturally, the emphasis these days on analytic and systematic learning (especially in the face of standardized testing) fosters less development of the more creative mental faculties.

It turns out that “stretching” our minds into new ways of thinking can be beneficial in multiple arenas. Physically, learning to think in new ways keeps our brains and even our bodies healthy. One interviewee in the article notes that “researchers who asked folks to do something different every day — listen to a new radio station, for instance — found that they lost and kept off weight. No one is sure why, but scientists speculate that getting out of routines makes us more aware in general”.

Encouraging unique thought processes can also benefit businesses, non-profits, and government. More and more, I hear about job interviews where people are asked something like: “How many golf balls does it take to fill up a school bus.” They don’t know the answer, and don’t really care what number the candidate comes up with. Smart companies are investigating and investing not in what potential hires know, but in how they think.

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CNN Shirts: The News Is Now For Sale

So I opened CNN.com tonight to check out the primary returns and get the latest from Myanmar, and next to several of the headlines I saw a new icon. I’m used to seeing the little white camera button that drives readers to video coverage… but this time, there was also something that looked like a little t-shirt. And, of course, I clicked it.

What I was presented with was fairly disgusting to me. I was taken to the product page for a custom t-shirt with the headline in question in large letters on the front (in this case, “Obama: We’re close to the nomination”) accompanied by, in smaller letters, “I just saw it on CNN.com” and the date and time the story was published. It can be yours, for just $15.00!

Does anyone else think this is kinda sad? I mean, first of all, who’s going to buy this? Even if there is an earth-shattering or mildly amusing headline (another available slogan/headline is “Suspect leads cops on golf cart chase”)… should it really be CNN selling or promoting these? It reminds me a little too much of The Onion Store — and that’s fake news, people.

Is it a bad thing that news networks are turning their stories into commodotized sound bites that get slapped on t-shirts, mugs, etc.? Doesn’t this promote sensationalism and deemphasize good content? Even if it’s OK for CNN to do this… should the links be so prominent, on the same level as links to video news?

To me, this is just another sad sign of the media sinking lower and lower. But what do you think? Am I just overreacting?

Images unapologetically screen captured from CNN.

Amazon CEO Says Kindle Will Salvage Long-Form Reading

Jeff Bezos, founder and CEO of Amazon.com, recently sent out his annual letter to shareholders [warning: PDF file]. I’m not a shareholder [yet], but the letter is currently linked on the Amazon homepage.

Bezos writes almost exclusively about the Kindle, the e-reader created and sold by Amazon that seems to be constantly going out-of-stock. While the whole letter is interesting and informative, I found that one paragraph in particular clarified something about the Kindle that I hadn’t though about before: the Kindle not as the harbinger of informational ADD, but as the savior of long-form reading as we know it. I especially like the term “information snacking,” and you’ll probably see me use it more and more here on the blog.

Here’s the paragraph in its entirety*, and I’ll leave it at that for you to ponder and comment on:

We humans co-evolve with our tools. We change our tools, and then our tools change us. Writing, invented thousands of years ago, is a grand whopper of a tool, and I have no doubt that it changed us dramatically. Five hundred years ago, Gutenberg’s invention led to a significant step-change in the cost of books. Physical books ushered in a new way of collaborating and learning.

Lately, networked tools such as desktop computers, laptops, cell phones and PDAs have changed us too. They’ve shifted us more toward information snacking, and I would argue toward shorter attention spans. I value my BlackBerry—I’m convinced it makes me more productive—but I don’t want to read a three-hundred-page document on it. Nor do I want to read something hundreds of pages long on my desktop computer or my laptop.

As I’ve already mentioned in this letter, people do more of what’s convenient and friction-free. If our tools make information snacking easier, we’ll shift more toward information snacking and away from long-form reading. Kindle is purpose-built for long-form reading. We hope Kindle and its successors may gradually and incrementally move us over years into a world with longer spans of attention, providing a counterbalance to the recent proliferation of info-snacking tools.

I realize my tone here tends toward the missionary, and I can assure you it’s heartfelt. It’s also not unique to me but is shared by a large group of folks here. I’m glad about that because missionaries build better products. I’ll also point out that, while I’m convinced books are on the verge of being improved upon, Amazon has no sinecure as that agent. It will happen, but if we don’t execute well, it will be done by others.

* I broke the paragraph up into four pieces to make it easier on the eyes (and brain).

Image used under a Creative Commons license courtesy of Flickr user etech.

Ponoko Solves Designers’ Puzzle… By Making Puzzles?

Those of you familiar with Internet lingo will no doubt know the meaning of RTFM. Well, forget that — now you can W[rite]TFM.

Let’s say you’re handy at designing things but unable to invest either time or capital into turning your talents into a profitable business. Well, allow me to introduce you to Ponoko. This California-based (aren’t they all?) start-up was profiled today by TechCrunch. I have to say, it’s real genius. In Ponoko’s own words:

Armed with nothing more than an idea, professional and hobbiest designers, crafters, hackers and artists can turn their ideas into real products - and new revenue streams - using our web commerce and digital make-on-demand services. No upfront costs. No minimum orders. No inventory. Simply click to design, make, sell and deliver your creativity to the world, at your own speed.

It’s simple: you create a design for a product made out of combinations of materials such as acrylic, wood, and whiteboard. It can be anything — a lamp, a table, a jigsaw puzzle, jewelry (see examples of products in the Ponoko Showroom). You upload the design to Ponoko. Ponoko constructs your product on-demand when it is ordered by you or a customer. Ponoko only takes 5% whenever a sale is made. No charge for supplies. Small delivery charge for your customer. Zero cost to you. Boom. Instant supply chain. Instant profit.

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Monday Links: April 28th, 2008

Hey folks–I’ve been a bit out of the loop lately, and I’ll be traveling almost non-stop for the next few weeks. While Jarred will be taking one (a few?) for the team and blogging in my absence, I hope to chime in when I can from the road. Here are a few links, albeit a little abbreviated this week:

  • The Bush-Cheney 2004 e-Campaign Director offers ideas for how the McCain campaign could have moved past traditional press-release blasts to create momentum around Obama’s “Why can’t I just eat my waffle?” comment. As I think is pretty clear by now, Jarred and I are Obama fans…and, for the record, I think we both ate waffles almost exclusively one summer. But regardless of your politics, this piece is really striking in the creativity available to campaigns online, IF they’re willing to push the envelope a tad and move away from their old habits (NO MORE PRESS RELEASES).
  • I never thought I would subscribe to–much less link to–a Wal-Mart blog, but this post written by the company’s sustainability director is worth a look. He describes new packaging options (some as simple as milk in a bag instead of a carton) and weighs the merits of biodegradable plastics.
  • Lifehacker offers ten tools to maximize your Amazon shopping experience. These range from discount finders and gift list managers to a site that tracks prices of a recent purchase in order to cash in on the “if you find a cheaper price in 30 days we’ll give you the difference” offer. Pretty impressive, though some of these things might take more time than the $3 you’ll save is worth.

“The sculpture consists of 100 cast iron figures which face out to sea, spread over a 3.2 km stretch of the beach. [...] As the tides ebb and flow, the figures are revealed and submerged by the sea.”

  • This is a few weeks old but worth sharing: PaleoFuture points to a 1995 Newsweek article that basically…well…calls the “internet” a passing fad and a huge crock:

“[N]o online database will replace your daily newspaper, no CD-ROM can take the place of a competent teacher and no computer network will change the way government works.”

Well, that’s all for now. Keep checking back all week for new posts.