Archive for the 'Business' Category

Ideas About Ideas

The New York Times recently issued the ninth edition of its annual Ideas feature for its magazine.  I’ve read through most of the entries and found several really fascinating; others were also interesting but neglected to surface other important angles.  I thought I’d use this space to highlight both, seeing as Tropophilia is all about ideas that may bring about change in our world.

The Advertisement That Watches YouI’ll leave the details of this particular implementation to the article, but the essence of the technology is a billboard with a built-in camera that, through facial recognition technology, can tell when anyone within a certain radius of the advertisement is looking at it.  This one, interestingly, changes to its main message when people are not looking.  You can imagine, however, how this technology might develop over time: electronic ads could be powered off until it new there were passersby actually looking at the space.  Facial recognition could also be used to power an impressions-based ads payment system, much like exists on the web: advertisers would only have to pay per “view” or elapsed “eyeball time” on the ad.  Of course, such commercial use of facial recognition technology also raises enormous privacy concerns (How long are camera images kept?  Would the technology eventually be used to identify people and serve ads based on their personal interests, or  even the clothes they were wearing or the book they are reading at that moment?).  It will be interesting to see how this area grows, if at all.

Bicycle HighwaysI thought this was a cool idea, but I’m not sure I see it gaining widespread adoption outside of cities that have significant numbers of bike commuters.  What I think is really clever is the possibilities raised with GPS and RFID technology that would allow for bikers to create on-the-fly pelotons, which in turn would be able to gain privileges for traffic lights and such: a mix between EZPass and carpool lanes.  Throw in a custom social network for the city so you could plan your departures in order to meet up with a regular riding group, and this could be really great for those cities with big biking cultures.

The Counterfeit SelfI think this research has implications for the Web.  There has long been a debate about authentication online: when writing a blog, posting comments, or joining a social network, is it “better” for users to have the ability to remain anonymous or pseudonymous, or should they be encouraged or required to use their real identity (obfuscated to whatever degree they prefer).  Many argue that encouraging or requiring authentication would, for example, solve the problem evidence by the (often hateful and troll-like) comments of any given YouTube video.  Opponents summon the right to free dom of speech as a defense of anonymous use of the web.  Some governments, like South Korea, actually require what is referred to as “real name verification” for websites in their jurisdiction that surpass a certain threshold of users; users are required to authenticate against a national registry before they can interact with the site.  Considering the idea of how behavior is influenced by fake identity could offer a fresh perspective in this debate.

Good Enough is the New GreatOne aspect that this idea doesn’t cover (and I can’t remember anymore if the Wired article does or not) is information.  Just as consumers are turning to cheap cameras, low-fi music files, and YouTube videos, they are also turning to Twitter for their information fixes.  Many argue that in moving from mainstream to social media as our main source of information, we make a similar sacrifice of quality for convenience.  I think that may be true in the short-term, but I’m hopeful that just like companies are starting to fit better and better sensors into those tiny Flip cameras, so will Twitter eventually recapture some of the fidelity of the “news” that it carries.

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Go Put Your Records On: A Review of iTunes LP

A while ago, I suggested that physical books may become to reading what vinyl records have become to music: produced in limited numbers, used by the very few who know it to be the best quality experience, but mostly collected for their nostalgic value.  It appears that this comparison may be inapt, because record companies, with some help from Apple, are trying to bring the vinyl experience back to life.

<a href="http://youtube.com/watch?v=XOeSNQDltM0">http://youtube.com/watch?v=XOeSNQDltM0</a>

I am a pretty rabid fan of a little music ensemble called Dave Matthews Band.  You might have heard of them.  I just returned from a trip with my brother to the ostensible Mecca of DMB fandom: the band’s annual three-night stand at The Gorge Amphitheatre in central Washington.  Counting this weekend, I have been to 16 of their concerts.  I have all of their studio albums, most of their official live releases (they number in the double digits), and countless (legal) amateur recordings of other shows.  The total track count in my iTunes library for the band and their side projects numbers over 800.

But if you think those numbers are sickening, try these on for size.  I am such an unabashed fanboy of the band that when they released their latest studio album, Big Whiskey and the GrooGrux King, I ended up buying it in two different formats:

  • the iTunes Pass version ($20), because along with the album tracks it also came with (so far) 16 extra pieces of exclusive video, studio audio, and live audio content delivered piecemeal over time;
  • the (physical) Deluxe Box Set ($60) which included the same extra studio audio as above, did not include video or live audio, but added in extra artwork and photos.

Let’s pass over the rather obvious and self-admitted fact that I have obsession issues.  The interesting thing about the information above is that I had to pay $80 – eight times the album price – to get what might be called the total media experience available in physical or digital form.  Isn’t there a way to merge these two, and make it less expensive (and therefore more attractive) to feel like you truly own not only the music, but the album experience itself?  This is the question Apple has asked as sales of entire albums in the iTunes Store have dwindled, with consumers instead opting to buy tracks piecemeal.  Their first answer was a service called iTunes Pass.

iTunes Pass was Apple’s first attempt at solving the riddle of how to replicate the experience of buying a box set or, to go even further back in time, a vinyl.  You pay twice the normal album price, but in addition to the entire album itself, you get extra “special” content: early track releases ahead of the full album sale date, demo tracks, live tracks, the entire cover leaflet, videos, and more.  What makes it more interesting is that this extra content is not delivered all at once, but it is sent to you over time.  So every week or two, you have a nice little mini-Christmas when you find a new video or exclusive track to enjoy.  This rolling delivery method also enables access to content that might not otherwise be available on the album release date — like, say, live versions of tracks from the band’s tour.

I am not aware of how successful iTunes Pass has been, but it apparently was not satisfactory.  Yesterday, Apple supplemented that service with the long-rumored iTunes LP.  Both Apple and the record labels were interested in going beyond iTunes Pass to renew the “retro” experience of going to a store and buying a big, beautiful LP, and combining that with the feeling of exclusivity that comes with owning an exclusive content-filled box set.

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Turning The Wrecking Ball of News Into A Bola

The buzz over the future of news and the fate of newspapers has exploded since I last wrote about the topic in February.  I’ve been following the conversation carefully as it has continued to manifest itself across the web as well as in print, but I’ve been reluctant to write too much about it.  Hardly an article is written without either a wholesale indictment or wholesale exoneration of Google for blame in this drama, so I decided it was best to keep my thoughts to myself.

This is too important and fascinating a debate, though, for me to be content sitting completely on the sidelines.  So I thought I would take some time to write not an argumentative post, but a prescriptive (or at least predictive) one that offers what I think might be a successful model for the future of written journalism.

A little over a week ago, Mike Arrington posed a fairly radical hypothetical: what if the best 5-10% of the New York Times‘ reporters walked out and started their own company?  A lean staff count and modest production expenses for this web-based enterprise would allow plenty of budget for investigative journalism and other expensive reporting.  ”How many private equity funds would kill to put $100 million behind the ["New" New York Times] to make sure the company had plenty of money until it reached profitability?” ponders Arrington.  ”My guess is plenty. [...] And I know a couple of hedge funds that would be right there, too. I know this because they’ve pitched me on a vision not much different than this one.”

Arrington’s proposal was inspired by a recent fascination with Politico, whose leadership he met prior to their interview with Charlie Rose.  Profiled by Michael Wolff in this month’s Vanity Fair, Politico is the web-based Bible of political junkies that rose to prominence during the 2008 election season and has sustained more modest, but nonetheless impressive growth.  Both the article and Rose’s conversation with some of the staff are worth checking out.

Arrington fails (or declines?) to draw the connection between Politico and his own web publication, TechCrunch, and as a result does not recognize the disconnect between their shared model and his “New New York Times” proposal.  It is indeed an innovative idea to take the cream of the journalistic crop, free them from the burden of a bureaucratic and expensive print-based publication, and set them on a new (and hopefully profitable) course of news reporting.  But the Arrington hypothetical only addresses one of two major problems with written journalism today.

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TED Talks: Dan Barber

This is the first of an ongoing series in which we highlight particularly fascinating talks from some of the world’s most innovative thinkers.  These videos are featured courtesy of a Creative Commons license; for more on the TED conference (Technology, Entertainment, and Design), click here.

Dan Barber is a chef and restauranteur who visited a truly amazing farm in Spain that raises geese for fois gras in a shockingly humane and natural way.  The portrait Barber paints of the Spanish farmer is remarkable, and the amount of care that goes into raising these animals stands in astounding contrast to commercially-produced fois gras, beef, pork, poultry, corn, or soy.  It’s neat to watch a clear lover of food discuss a revelation about the production of ingredients and what it means to learn from nature.

You can also download this video to iTunes (MP4 file) by clicking here (“Save Link As” on Windows).

We’d love to hear your reactions in the comments.  In particular, I’m curious to know: is this destined to remain an inspirational micro-scale anecdote, or are there lessons in this story that could meaningfully impact our food systems at large?

Geocultural Sensitivity and The Art of Video Games

This post is out there a bit, but humor me.

An interesting man named Tom Edwards stopped by Google today to give a talk about “Geocultural Intelligence and Global Business”.  A geographer and designer by training, he spent thirteen years at Microsoft as a Geopolitical Strategist, vetting products before they launched to be sure that they would not raise any ill feelings — or outright outrage — among foreign governments or other constituencies.  He’s since gone on to found Englobe, a consultancy that expands his work to a broader platform.

To give you an idea of what I’m talking about, I’ll give you a few examples that he shared with us.  Did you know, for example, that Windows 95 was temporarily prevented from being sold in India because the borders of the Kashmir region were not drawn to the government’s liking in the time zone settings (yes, that tiny 1.5×4″ map!)?  Or that several video games have been recalled from, delayed, or outright canceled in some countries because their soundtracks included chanted prayers from the Qu’ran, or because they featured radioactive two-headed Brahman cows that were… edible during gameplay?  Or that Turkey blocks a majority of YouTube traffic in its borders because of videos critical of Ataturk?

At Englobe, Tom’s adapted the idea of “geopolitical” to “geocultural“, and for good reason.  Samuel Huntington proposed back in the 1990s that the powderkegs of the post-Cold War era would not explode primarily over traditional political or military disputes, but rather over cultural and religious conflicts.  It’s certainly hard to argue that this hypothesis is not well on its way to proving true.  This shifting dynamic is not limited to the realm of geopolitics, however.  In the business world, too, we increasingly see the importance of national boundaries fading as so many diverse markets begin to merge into a truly global one.  While governments will still often be the official agents for expressing concern or taking action regarding geocultural issues, the issue goes much beyond the political realm.

I don’t want to rehash Tom’s talk or dive too deep into the details, but I wanted to toss out a thought, which I also posed to him in a question at the end of the talk.  To many people — and especially to developers themselves — video games are not just products.  To them (and me), video games are also an art.  Those who develop the elaborate narratives, painstakingly model the characters, precisely design the environments, labor over how the characters will move and how the user will interact with and feel a part of the virtual world they create — these people, to a certain extent, are artists.

Yes, video games form a mammoth entertainment industry.  But unlike musicians or writers or painters, video game developers can’t just set up a studio in their garage to achieve the pinnacle of their art.  They require complicated tools and training to reach the levels they want, and those things cost money.  Furthermore, the distribution of their work is tightly controlled by the console manufacturers, since video games require access to console APIs (remember this post?) to work at all.   Among the media of art, theirs is perhaps one of the most constrained in terms of access and resources.

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